Members of the public
If you are reporting concerns because you suspect that a vulnerable adult is being abused, or you are being abused yourself and live within Torbay Local Authority boundaries please contact us by:
- calling the Torbay Safeguarding Adults Single Point of Contact Team on 01803 219700 (Monday to Friday, 9.00 am to 5.00 pm)
- calling the Emergency Duty Service on 0300 4564 876 (outside of the above hours, weekends and bank holidays)
- emailing safeguarding.alertstct@nhs.net
Professionals
Where a professional has identified a safeguarding concern and the allegation is regarding a service provider, it is expected that the professional refer to their organisational policy regarding raising a safeguarding concern and to raise this with the manager of the service that the concern relates to. This includes where they have either witnessed or been notified of a concern, for which they have a duty to raise a safeguarding adult concern to the local authority, unless they can evidence that it would be unsafe to do so. This is critical, as it allows the provider to respond and take any immediate protective actions to reduce or remove the risk posed to the adult/s.
If you are reporting a concern in a professional capacity, please complete the safeguarding adult concern referral form (downloadable Word file) and return it to safeguarding.alertstct@nhs.net.
Alternatively, you can email safeguarding.alertstct@nhs.net or call 01803 219888 (professionals only).
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